McDonalds Training Videos for Employees
All these interactive training videos are specifically designed for McDonald’s employees so that they can easily learn about the company’s systems, policies, and values. From Crew Orientation to Workplace Safety, each video explains complex tasks into simpler ones and allows new hires to understand their daily job responsibilities.
Crew Orientation
Short Summary:- Highlights McDonald’s work culture and how meaningful connections can help in creating a safe working environment and a better community.
Short Summary:- This video is all about McDonald’s commitment to quality service, cleanliness, and career growth. It also shows the importance of treating every customer as a valuable guest.
Coaching The McDonald’s Way
Short Summary:- Educates about how effective coaching builds trust, motivates employees, and improves performance. It also shows how you can achieve long-term success at McDonalds.
Short Summary:- McDonald’s managers show how true leadership requires self-change, coaching, and empowering employees to achieve better results and customer satisfaction.
Customer Service Counter
Short Summary:- Explains the basic steps of customer service, like order taking, food preparation, processing payments, and how you can maintain the speed and accuracy at the front counter.
Short Summary:- Tells you how personalized customer service, giving respect, and fulfilling unique needs make your guests feel valued, welcomed as well as satisfied at McDonald’s restaurant.
Drive-Thru Service
Short Summary:- This video trains McDonald’s crew on how they can perform better at the drive-thru station. Also, how clear communication and personalized care play an important role.
Short Summary:- Highlights real drive-thru interactions which show how polite greetings, accurate payments, faster checkouts, and friendly conversation help in showing professionalism.
Service Beyond Expectations
Short Summary:- Guides on how any McDonald’s employee can transform a good service into great service with a personalization and problem-solving attitude.
Short Summary:- This video goes beyond basics and teaches you how to greet, handle special customizations, and timely process the order to create a memorable experience.
Workplace Safety
Short Summary:- This safety training explains how to prevent accident at McDonald’s. For example, in cases of slips, burns, fire hazards, employees should behave responsibly at the workplace.
Short Summary:- Shows how the company ensures the proper receiving, storage, and handling of food. Also, tells the full journey of fries as an example, from supplier to customer.